Tracking order

Thank you for shopping at Hikarica! We are committed to ensuring a transparent and smooth delivery experience for your purchased Dresses, Pants, and Tops. You can easily track the status and location of your order using the information below.

How to Track Your Order

  1. Locate Your Tracking Information: Once your order has been shipped from our warehouse, you will receive a shipping confirmation email at the email address used during checkout. This email will contain your unique tracking number and the name of the carrier (e.g., USPS, DHL, FedEx).
  2. Use Our Recommended Tracker: For the most comprehensive and reliable tracking across numerous carriers worldwide, we recommend using the following third-party service:

    17Track Global Package Tracking

    How to use 17Track:

    • Visit the 17Track website using the link above.
    • Paste or type your tracking number into the main search field.
    • Click the "Track" button. The site will automatically detect the carrier and display the latest status updates and location history of your package.

  3. Track on the Carrier's Website: Alternatively, you can visit the official website of the shipping carrier mentioned in your email and enter the tracking number in their designated tracking section.

Important Information & Tips

  • Please allow 24-48 hours after receiving the shipping confirmation email for the tracking information to become active in the carrier's system.
  • International shipments may experience occasional delays due to customs processing. The tracking information will reflect these statuses (e.g., "Customs Clearance").
  • If your tracking status does not update for an extended period (e.g., over 5 business days), or if you encounter any discrepancies, please contact our customer support team for assistance.

Need Further Assistance?

If you cannot find your tracking email, or have any questions regarding your order's shipment, our dedicated support team is here to help. Please email us at [email protected]. Please include your order number for faster service.

We appreciate your trust in Hikarica and hope you enjoy your new fashion items!